FAQs

General appointment questions

What should l bring to my appointment?

• Medicare card
• Valid referral (from Optometrist, General Practitioner or other Specialist)
• Pension or concession card
• Any scans or testing undertaken if available
• Spectacles or contact lenses (and old prescriptions if available)
• Method of payment- cash and major credit cards accepted
• Sunglasses (helps to cut down on glare if you need pupil dilation)
• Parking and transport to our facilities

For your first visit, we will ask you to fill out a registration form. If you prefer to do it in advance before your appointment, please fill out the patient information form and email to:
reception@eyeandlaser.com.au

Please ensure you allow 2-3 hours for your initial consultation.

DOWNLOAD: PAEDIATRIC PATIENT INFORMATION SHEET

DOWNLOAD: ADULT PATIENT INFORMATION SHEET

Click here to enquire about a new appointment

Cataract surgery

How long will I be off work?

For cataract surgery, you will generally need to take the day off on the day of surgery, and it is also advisable to have someone bring you in to the day surgery and take you home. You will also need to return to the clinic for assessment on the following day. If you perform office-based activities, you may be able to get back to work on the first day post-op. We generally advise patients to plan to not drive for a week post-op, although many patients can get back to driving before this. Jobs requiring contact with unclean environments are not advised for at least two weeks post-op.

Will it hurt?

We take great care to minimise any discomfort or anxiety before cataract surgery. You will be given local anaesthetic and sedation to keep you relaxed and comfortable. Typically people will report mild irritation or itch after surgery.

When will I be able to see?

Many patients will notice a significant improvement in vision on the first day after the surgery. However, this will depend on your individual circumstances. As a general rule, we anticipate a final result at the four week mark, at which point, we usually stop anti-inflammatory eye drops.

Laser Vision Correction

How long will I be off work?

LASIK patients should feel and be seeing well enough for the most part to resume work and light duties 48-72 hours after surgery. Surface laser (PRK, PTK, ASLA) may take a week, up to several weeks to be cleared to drive.

Who may be suitable for Laser Vision Correction?

• Over 18
• Stable prescription for at least 1 year
• Myopia up to -10 and astigmatism up to -6D
• Hyperopia up to +3
• Not pregnant or breast feeding
• In good general health
• Healthy eyes

How can I pay for my procedure?

Credit card (Amex, Visa, Mastercard), or cash. Financing options are available.

Patient Privacy Policy

Our Obligations

We are committed to treating your personal information in accordance with privacy law.

Collection of your personal Information

We collect information directly from you wherever possible. If this is not possible, or in an emergency, we may also need to collect information from a family member, friend, carer or other person who can help us provide you with appropriate health care.

Security of information collected

Your information may be held in a variety of ways. Most commonly, your information may be held as a paper medical record, and/or an electronic medical record forming part of a secure computerised database. Some information may also be held in the form of an image including x-ray or photograph, or as an audio or video recording. We follow strict rules and policies regarding the secure storage of personal information in all formats in order to protect your information from unauthorised access, loss or other misuse.

Use or disclosure of information

Your personal health information held either in paper or electronic format may be used by this practice or disclosed outside to other health services to enable appropriate health services be provided to you, for example:

• To other treating health services, hospitals or medical specialists involved in your care and treatment
• To your nominated GP
• In order to process pathology tests, x-rays, and so on.
• For billing and debt recovery

If you do not wish for us to collect, use or disclose certain information about you, you will need to tell us and we will discuss with you any consequences this may have for your health care.

The law also allows or requires for your personal health information to be disclosed to other third parties; for example:
• To State and Commonwealth government agencies for statutory reporting purpose, such as to report notifiable diseases
• To researchers for public interest research projects as approved by a Human Research and Ethics Committee
• to other health services or law enforcement agencies, such as the Police, if you provide us with information relating to a serious crimes including assault, domestic violence, child abuse, and so on
• To comply with a subpoena or search warrant if your personal information is required as evidence in court.